To access the macOS Utilities window, you will first need to turn off your Mac and press the power button while immediately holding down the Control and R keys unil the Apple logo or spinning globe icon appears. The best way to reset a locked Mac is to use the recovery tools found in macOS Utilities. Unfortunately, it is not possible to factory reset a locked Mac. Follow the onscreen instructions to finish reinstalling your macOS and resetting your Mac to its factory settings. In the Recovery app window, select Reinstall for your macOS release and click Continue.ĥ.
Press and hold the power button until “Loading startup options” appears.Ĥ. Resetting a Mac to Factory Settings at StartupĪt startup, you can reset your Mac to its factory settings by ding the following:Ģ. Start up from macOS Recovery again, then reinstall macOS. If your Mac restarts to a flashing question mark, press and hold the power button for a few seconds until your Mac turns off. From there, click “Erase Mac,” then click “Erase Mac” again to confirm. This will open macOS Recovery, where you can select “Erase Mac” from the Utilities menu.
If that doesn’t work, you can also erase your Mac by restarting it and pressing Command + Option + R.
This will open macOS Recovery, where you can select “Reset Password” from the Utilities menu to reset your password. You can do this by restarting your Mac, then pressing and holding Command + R as it starts up. If you forgot the password for your MacBook, the frst thing to do is try to reset it. Resetting a MacBook When the Password is Forgotten Your MacBook Air will then begin the process of erasing all data from its memory and restoring it to its factory settings. Finally, confirm that you want to erase all content and settings from your device. From there, select Erase All Content and Settings. On the right-hand side, click Transfer or Reset. Once the settings window appears, click General in the sidebar. To force a factory reset on your MacBook Air, open the Apple menu ? in the corner of your screen and choose System Settings.
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